• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

DOWNLOADING PROBLEMS

Community Beginner ,
Nov 19, 2023 Nov 19, 2023

Copy link to clipboard

Copied

the downloading process almost always ends in an error and it is very difficult to download as it takes a lot of time
Bug Unresolved
TOPICS
Exporting and Sharing , PDF

Views

19

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Feb 15, 2024 Feb 15, 2024

Copy link to clipboard

Copied

LATEST

Hi @OISHEE29734605kuyz,

 

Sorry for the issue and for not answering you sooner.

 

Could you let us know if you saw an error message? Can you share a screenshot of it? Did you try using another browser to see if that would help? Is it happening with every project, and what type of project did you try to download?

 

We suggest signing out, clearing the caches and cookies, and signing in. Do you see any difference? You can try to download your file from another browser, such as Safari or Google Chrome. 

 

Let us know how it turns out.


Thank you,

Winnie

Votes

Translate

Translate

Report

Report