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markw54169448
New Participant
January 9, 2024

Express won't load project or create new one in one specific browser profile

  • January 9, 2024
  • 3 replies
  • 192 views

I maintain several different Chrome profiles. When I access Express from my main profile, it recently started hanging on this screen upon loading an old project or starting a new one: 

I can access from other browsers, other Chrome profiles. Just not one specific profile.

Have tried deleting browser history and cookies already.

3 replies

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default351142420zzzyy
New Participant
September 10, 2024

This happened to me. I deleted profile from chrome start up screen and logged in again . It worked. I  had the same problem with Edge. That remains unresolved. I don't know what is blocking the app./site

D
default351142420zzzyy
New Participant
September 10, 2024

This happened to me. I deleted profile from chrome start up screen and logged in again . It worked. I  had the same problem with Edge. That remains unresolved. I don't know what is blocking the app./site

 

A
Adobe Employee
Abhi.G @ ADBE
Adobe Employee
January 10, 2024

Hi @markw54169448 

 

Could you share your Chrome console logs after experiencing the hang? See https://help.zapier.com/hc/en-us/articles/8496199434765-View-and-save-your-browser-console-logs if you are not familiar with these.

 

Thanks

Abhi G

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