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Failure to Post - Tiktok

Community Beginner ,
Feb 04, 2024 Feb 04, 2024

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There were no issues to begin with then stopped working.. Rebooted Reconnected to tiktok Verified token Rebooted Uninstalled desktop. Started free trial with credit card
Bug Unresolved
TOPICS
Add-ons , Desktop Web , Performance , Scheduler , Social Media

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3 Comments
Adobe Employee ,
Feb 05, 2024 Feb 05, 2024

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Hey there, I'm sorry about this. We're not seeing reports of similar issues. Would it be possible to disconnect and reconnect your TikTok account and if the posts continue to fail, could you share the URL to one of the failed posts here? If you open up the failed post in the calendar, you'll see the URL at the top. 

Thanks!
Andy

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New Here ,
Feb 23, 2024 Feb 23, 2024

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Hi Andy,

I am having the same issue. I was able to post two videos today and the rest are saying 

"Post failed Unfortunately, your TikTok post failed. Please retry publishing your post, or refresh your TikTok connection before retrying." I have rebooted my computer, refreshed the token, and successfully connected my channel. I am going directly to the schedule to post them. 
Any Help?

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Adobe Employee ,
Feb 26, 2024 Feb 26, 2024

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Hi @Vet Industrial Office , would you mind opening the post that failed and then copy/pasting the URL here? 

Thanks!
Andy

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