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File issue on new device

New Here ,
Jan 24, 2024 Jan 24, 2024

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My colleague has logged into this account to help edit a page but when they log in, they cannot see any of the existing files or access the brand we have set up. I also cannot see anything they have produced. Please can you advise how we ensure our account product are available on all devices we log in on. Many thanks.
Bug Unresolved
TOPICS
Desktop Web , Exporting and Sharing

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