File not publishing

Thanks David!

Tom

Thanks @Top Cat2000  and @Michael J. Hoffman 

I was able to reproduce the issue and have reported the issue to our developers

Hi @David__B , thanks for jumping in to help! If you are able to help @Top Cat2000  privately, I hope you'll post the solution back here, as the suspense is killing me 😄

Thanks for testing that @Tom,

Sorry to hear it didn't help. I was wondering if I would encounter the same thing if I attempted to publish it as well. I'll send you a private message with an email address to share it with. Could you share the copy you created with that email and I'll test. 

Thanks,
Dave

Just tried that, still not working!

Thanks

Tom

Hi David

Just tried that, I'm afraid it makes no difference

Tom

Hi @Top Cat2000 

Thanks for sharing recommendations @Michael J. Hoffman 

@Top Cat2000 could you also try creating a duplicate of the project that isn't publishing and see if you encounter the same issue with that version?

Please let me know if this makes any difference. If not, please let me know.

Thanks,
Dave

Thank you Michael. I was aware that most posts were by volunteers, but clearly this shows that sometimes that is not enough. If you can prod someone at Adobe to look into this I would be very grateful. I may not have encyclopaedic understanding of Adobe products, but I am a frequent user of Lightroom and Photoshop as well as Spark and Express, and I have made positive contributions to discussions on outputting to .pdf (something now happily resolved in Express) and to discussions on odd seeming effects with AI masking in PS. So I do understand how we can all help one another. 
Anyway, I hope life calms down a bit for you!

Tom

Hi Tom, I'm just a volunteer here; been traveling all month for my real job so not much time to post. I was hoping an Adobe employee might see this and post a response - I'll try reaching out to someone and hope they can help.

Like I said, no point using this forum if no one else bothers with it.  If you are going to reply, Michael, you might have the decency to follow it up even if you don't have an answer.

Looking through posts, it seems others have had similar problems, but also have had no replies, and certainly no suggested answers.