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fonts

New Here ,
Feb 05, 2024 Feb 05, 2024

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Everytime I try to add text the suggested fonts make the program freeze and crash. Even when I am not using them.
Bug Unresolved
TOPICS
Desktop Web , Performance

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2 Comments
Adobe Employee ,
Feb 05, 2024 Feb 05, 2024

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Hi @default35260877776544 

 

Sorry to hear you are running into this issue. Do you encounter a "Something went wrong" error like shown below:

AbhiGADBE_1-1707193654678.png

 

Or a different error or crash? If so, could you include a screenshot? The URL of your file (from the browser's address bar when the file is open) can also help us investigate further.

 

Thanks

Abhi G (Adobe)

 

 

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New Here ,
Feb 06, 2024 Feb 06, 2024

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I don't get an error message. The suggested fonts group under text just starts to flicker and then the whole computer freezes and I have to restart the program. I deleted the uploaded fonts and it has stopped. It must be one of the fonts causing the issue.

*Sincerely,*
*Chassey Miller *

 

 

[PII removed]

 

 

 

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