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It is not downloading my file

New Here ,
Apr 23, 2024 Apr 23, 2024
I am trying to download my file for awhile and it is saying I will be able to soon but it is not letting me.
Bug Unresolved
TOPICS
Desktop Web , Video
55
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1 Comment
Adobe Employee ,
Apr 25, 2024 Apr 25, 2024
LATEST

Hi 

@default36943399ng81tm

,

 

We're sorry to hear about this. Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Are you on VPN? Try clearing the browser's cache and cookies to see if that helps.

 

If you recently installed any pop blocker, try disabling it and check if it helps.

 

Regards,

Tarun

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