• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

It is not downloading my file

New Here ,
Apr 23, 2024 Apr 23, 2024

Copy link to clipboard

Copied

I am trying to download my file for awhile and it is saying I will be able to soon but it is not letting me.
Bug Unresolved
TOPICS
Desktop Web , Video

Views

15

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Apr 25, 2024 Apr 25, 2024

Copy link to clipboard

Copied

LATEST

Hi 

@default36943399ng81tm

,

 

We're sorry to hear about this. Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Are you on VPN? Try clearing the browser's cache and cookies to see if that helps.

 

If you recently installed any pop blocker, try disabling it and check if it helps.

 

Regards,

Tarun

Votes

Translate

Translate

Report

Report