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[Mobile] X photos not uploading

Community Beginner ,
Jul 02, 2024 Jul 02, 2024

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hey, a few times i have received a “failed” notice on some scheduled posts for Twitter. i have tried in many ways to fix this, but the posts keep failing. this warning happens when i upload a high resolution photo. duplicating the post hasn’t worked, nor has refreshing the token or creating a brand new post with all the same copy/assets. i have had success in uploading the exact same posts directly onto X. i’m assuming it has something to do with the resolution of the photos. tweets i’ve scheduled with iPhone photos will upload onto X, but i’ve been having trouble with other types of cameras. the next thing i will try is manually resizing the photos. i’ve included an example post that did not fail. i’m assuming the photo was from an iPhone ?
Bug Unresolved
TOPICS
iOS , Scheduler , Social Media

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1 Comment
Adobe Employee ,
Jul 22, 2024 Jul 22, 2024

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@default38391284si8yoe, Thank you for sharing, and I'm sorry to hear you're having trouble.

@Andy Lambert might be able to help you with this.

^Lyn

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