QR Code Generator Reduced Functionality

[mgonzalezvt]

Hello,

I used QR codes from Adobe Express to generate mailto links for physical nameplates. If someone was to visit an office and the person was out, it was a quick and easy way to send an email without much effort. Now the Adobe Express QR code generator requires an https link which makes mailto links invalid and now I can no longer use it. Can this be included or should I move to a different QR code generator? Hopefully I just need to update my process to accomplish the same thing.

[Mark31366230kxi9]

me too

[caseys3299]

did we find an answer for this?

[Tarun Saini]

Hi 

@caseys3299

,

Could you please let us know what happens when you use the your link in QR code in Adobe Express?

Regards,

Tarun

[Kristian26148118kk2h]

Using a mailto link results in a validation error telling you that the URL is invalid

[Tarun Saini]

Hi 

@Kristian26148118kk2h

,

I'd like to inform you that our product team is aware of the issue and is working on it. We will let you know once it is resolved.

Regards,

Tarun

[Lou_4923]

This was posted in December 2023,  and still has not been resolved from what I can tell - have you got a timeframe for when this will be addressed?

[mgonzalezvt]

I haven't even been acknowledged directly, let alone getting an ETA. I've mostly moved to Chromes built-in QR Code generator but I usually edit out the chrome dinosaur. 

[ginam31212720]

I was tasked with creating a QR Code that would open a new email addressed to multiple recipients. I initially tried InDesign but it did not like the multiple addresses. I tried Adobe Express and discovered there are two different Generate QR Code windows. I copied the same mailto link into both and one worked and the other did not. 

First Window - QR Code did not work:

Click on "Generage QR Code" from Home

Second Window - QR Code Worked!

Open or create a document. In the search field, type in "code" and click on "Generate QR Code"

Example mailto code: Replace email address and test for yourself.

mailto:Email1@address.com,Email2@address.com,Email3@address.com,Email4@address.com?subject=Add Subject Line&body=

Please fix so that either method work.