Skip to main content
D
DVous
New Participant
May 26, 2024

Scheduler on [Mobile and Desktop] - Unable to Reschedule Previous Posts

  • May 26, 2024
  • 8 replies
  • 1205 views

Hello,

As of 5/24/24, I have been unable to duplicate a previous post, edit it, adjust the date or time, or change graphic files. All of those items are greyed out. I'm using a MacBook Pro M1 running Sonoma 14.5 with Safari 17.5. Also, I have tried the latest version of Chrome. I have tried clearing the cookies/cache as well as shutting down and doing a restart of the machine. The same result occurs in both browsers. I have included a screenshot of the posts I'm trying to duplicate. Thank you!

 

    This topic has been closed for replies.

    8 replies

    Lyn_D
    Lyn_D
    Inspiring
    June 13, 2024

    This thread is marked as fixed, as duplicating posts is possible again.


    Thank you!
    -Lyn

      thejanebradbury
      thejanebradbury
      Community Expert
      May 29, 2024

      There's two more reports of this problem here: https://community.adobe.com/t5/adobe-express-bugs/can-not-duplicate-published-post/idc-p/14649290#M18331

      D
      default37707813h7yof5
      New Participant
      May 29, 2024
      Hi, I go to duplicate a post that is already published and it will not let me edit it. It doesn't allow me to change the date and time or the text box. Nor does it let me hit save as draft.
        Xzault
        Xzault
        Participating Frequently
        May 29, 2024

        I have the same problems

        Lyn_D
        Lyn_D
        Inspiring
        May 28, 2024

        Hi All,

        Thank you for reporting this.

        We've replicated this issue and passed it on to the scheduler team so they can resolve it as soon as possible.

         

        We'll provide an update as soon as this is resolved, but feel free to contact us should you have any questions.

         

        Lyn

        N
        Netis Ltd
        New Participant
        May 28, 2024

        Same here. And the really weird thing, that when I create a fresh post without duplication, I cannot schedule. The only option is to save to draft. But then I duplicate the previously created fresh post, and I can schedule that...

        thejanebradbury
        thejanebradbury
        Community Expert
        May 28, 2024

        @Gail.Ess I've merged your post to this thread.

        G
        Gail.Ess
        New Participant
        May 28, 2024
        I cant seem to duplicate posts any more
          thejanebradbury
          thejanebradbury
          Community Expert
          May 28, 2024

          Hello @DVous and @Shannon369977413xnw I have merged your posts together as they reporting the same problem.

           

          I will also add my own report: I checked and cannot duplicate previously published posts in either Chrome or the Windows app. 

          S
          Shannon369977413xnw
          New Participant
          May 27, 2024

          Hi there,

           

          I can no longer duplicate "published" posts in Adobe Express scheduler, only "scheduled" posts. I could duplicate all posts before.

           

          When trying to duplicate a published post, you click "Duplicate" and the options to do anything are greyed out. When duplicating a scheduled post, all is fine.

           

          Thanks.

            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices