Thank you for your patience, and I'm sorry you're having trouble.
It may be that your Creative Cloud storage is full. The storage space can be freed up by deleting unused files.
The example below is how to check how much storage space is left.
You could refer the article for more informationhttps://adobe.ly/42WZRCJ. Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.