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Text not editable

New Here ,
Nov 06, 2023 Nov 06, 2023

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I'm experience a weird bug where when I go to edit text on a template, I am able to delete characters but not actually type any characters. I have to create a new text box and do it from there instead of being able to just edit the text in the template. This is happening in multiple templates.
Bug Unresolved
TOPICS
Performance

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4 Comments
Adobe Employee ,
Nov 06, 2023 Nov 06, 2023

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Hi @default3t9gdtfshdam 

 

Thanks for reporting this issue. We are aware of it, and are investigating a fix.

In the meantime, here's a workaround:

 

  1. Enter text-editing mode for the problematic text object (via double-click or multiple single clicks)
  2. At this point, editing will either work or not
  3.  If it's not working, switch to a different Text layout in the Text Panel (from, say, Default to Dynamic)
  4.  Then, manually (i.e., without using Undo), switch it back
  5.  Now, editing should work

 

Hope this helps

Abhi G

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Adobe Employee ,
Nov 06, 2023 Nov 06, 2023

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Hi,

 

Thanks for your patience; this should be fixed now. Could you please check again? If you have Express already open in a browser tab, you'll want to refresh it first.

 

Abhi G

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New Here ,
Nov 07, 2023 Nov 07, 2023

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It's not fixed. Still having the same issue as of 8:07 am central time

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Adobe Employee ,
Nov 07, 2023 Nov 07, 2023

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LATEST

@jonm62798716 

 

Could you please share that steps that lead to uneditbable text? Is it specific to use of template, or newly added text etc. A screen recording would be even better.

 

Also, I assume you did this already:

If you have Express already open in a browser tab, you'll want to refresh it first.

 

Thanks

Abhi G

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