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Unable to download a flyer

Community Beginner ,
May 18, 2024 May 18, 2024

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I am getting this error when trying to download the flyer in PDF format: 1 asset failed to upload. Please delete the asset marked with the failed icon and re-upload it or try a different asset. (Failed audio asset will have a gray bar.)
Bug Unresolved
TOPICS
Desktop Web , PDF

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2 Comments
New Here ,
Jun 17, 2024 Jun 17, 2024

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This happened to me but there is not a gray bar or failed icon located anywhere on my documents. Can I fix this another way?

 

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Adobe Employee ,
Jun 17, 2024 Jun 17, 2024

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Hi @defaultq8it2xs1m27m 

 

The "failed icon" can sometimes fail to show if the image is cropped (or beyond the page bounds). Here's an example:

AbhiGADBE_1-1718662024168.png

 

 

You might want to double-click cropped images to check for that.

 

But if you still can't figure out  which asset the message is complaing about, please send me a direct message and we can set up file-sharing for further investigation.

 

Thanks

Abhi G

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