Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
27

Unable to upload an image to Adobe Scheduler

Community Beginner ,
Sep 03, 2024 Sep 03, 2024

I have been trying for several hours to upload an image for a post.  Thi sis something I do very regularly, using the same image file. When I click Upload, it returns..

"Sorry, something went wrong during the file upload. Please try again in few minutes."

 

Is there an ongoing problem?

 

Regards

Richard

 

Bug Unresolved
TOPICS
Scheduler , Social Media
2.9K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 4 Correct answers

Community Expert , Nov 03, 2024 Nov 03, 2024

There is a new post for the current scheduler outage 04 November 2024. Please report probelms there and follow for updates. Thanks! 

Translate
Adobe Employee , Oct 09, 2024 Oct 09, 2024

Hey everyone, we're sorry for the issue you encountered here. This has now been resolved and you can resume using Scheduler. 

Translate
Adobe Employee , Sep 04, 2024 Sep 04, 2024

@jamiescottbeal did you try restarting the app as well; you may need that to pick up the recent fix that was deployed. On desktop, reloading the browser tab does the trick.

 

Abhi G

Translate
Adobe Employee , Sep 03, 2024 Sep 03, 2024

Hi,

 

We have deployed a fix for this issue. Could you please try now (if you have Express open in a browser tab, please reload it first)?

 

Thanks

Abhi G

Translate
61 Comments
Community Beginner ,
Nov 02, 2024 Nov 02, 2024

Same here. 

Translate
Report
Participant ,
Nov 02, 2024 Nov 02, 2024

This isn't fixed for me. I get the mysterious "Sorry, something went wrong during the file upload. Please try again in few minutes." prompt in Chrone on a 2023 MacBook Pro after restarting the browser.

Translate
Report
Explorer ,
Nov 02, 2024 Nov 02, 2024

SAME! 

 

Turned off VPN? - Check.

Confirmed file size met parameters? - Check.

Cleared cache? - Check.

Tried multiple browsers? - Check.

Tried incognito mode? - Check.

Tried Windows App? - Check.

Moved video from OneDrive to local HDD? - Check.

 

Every attempt to load a video to Adobe Express fails and says, "Sorry, something went wrong during the file upload. Please try again in few minutes." 

 

Roger 

 

NO error code. NO reason for the failure, just go away and come back later. 

 

Please advise ASAP! 

 

Roger 

Translate
Report
Explorer ,
Nov 02, 2024 Nov 02, 2024

UPDATE: Loaded video to "Your Stuff" via a browser (Chrome).  I closed and reloaded the Windows Adobe Express app, and the scheduling seemed to function correctly. 

Translate
Report
Community Beginner ,
Nov 02, 2024 Nov 02, 2024

Adobe Team, I have the same issue - Sorry, something went wrong during the file upload. Please try again in few minutes... can you provide some feedback to your users? Is this a server issue? 

Translate
Report
Explorer ,
Nov 02, 2024 Nov 02, 2024

Same. Have tried everything mentioned in this thread and another. Totally unacceptable from a large company when we rely on you to conduct our business. My team has decided to advise our company to move to another solution and dump the unreliable Express scheduler. We're dead thanks to Adobe. 

Translate
Report
Explorer ,
Nov 03, 2024 Nov 03, 2024

I hadn't encountered this issue until today, but I can't upload any images when scheduling. I've been trying with still images only (PNGs, low-res) and none of them work. Have tried the tips listed (clearing cache and browser history and restarting computer) and it still does not work.

Translate
Report
Community Beginner ,
Nov 03, 2024 Nov 03, 2024

My apologies, but I've been having the same issue since friday, so 3 days now. Unable to upload anything in the Personal Calendar. 

Screenshot 2024-09-03 at 12.15.25.pngexpand image

Translate
Report
Explorer ,
Nov 03, 2024 Nov 03, 2024

This issue is not resolved or if it was, it's broken again. Everything others have previously reported I too have tried. We really need an answer and a permanent solution. This can and in some cases is hurting busineeses to rely on your products.
2024-11-03_17-34-46.pngexpand image

Translate
Report
Community Expert ,
Nov 03, 2024 Nov 03, 2024

There is a new post for the current scheduler outage 04 November 2024. Please report probelms there and follow for updates. Thanks! 

Translate
Report
Explorer ,
Nov 04, 2024 Nov 04, 2024
LATEST

Today, the issue returned! 

 

UPDATE - It seems to be processing correctly now.

Translate
Report