Unexpected Problem

[Erica_Raisor]

Is any one having the same issues? 

It says to refresh and then it gives me the same message.... 

PLEASE HELP! 

[David__B]

Hi @Erica_Raisor

Sorry to hear about your difficulties. Could you please try these steps

• Test in different browsers  - Chrome, Edge, Safari
• Try clearing the browser cache  -  https://adobe.ly/4nTZZf9
• Test in incognito/private browsing mode -  https://adobe.ly/3XnRWMB
• Try creating a duplicate instance of the file and test from there

Best,
Dave