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Upload font button missing

Community Beginner ,
May 06, 2024 May 06, 2024

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The button to upload a custom font is missing
Bug Unresolved
TOPICS
Desktop Web , Performance

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3 Comments
New Here ,
May 09, 2024 May 09, 2024

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Same issue here! 
Using Chrome, and am a premium user

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Adobe Employee ,
May 14, 2024 May 14, 2024

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Hi @Sasha36367972yn3g and @MHolfordGBP 

 

Sorry to hear about your difficulties. Could you try these steps and see if they help?

 

 

Generally, you can upload fonts to both the brands section and the standard font area. Would it be possible to share a screenshot? Also, to confirm, you are logging in with a personal account, not a school or work account, correct?

 

Thanks,
Dave

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Explorer ,
May 22, 2024 May 22, 2024

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Hi @David__B, several of us on Discord with a premium account have also raised the same issue in multiple threads. The button still won't show even after performing basic troubleshooting steps, including the ones you mentioned. I looked at Chrome/FF/Edge since I don't use Safari on my PC.

 

Desktop

 

onehikeaweek_0-1716425393148.png

 

Mobile

onehikeaweek_1-1716425540929.png

 

In the meantime, I noted that the Creative Cloud desktop app would be the way to manage fonts.

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