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Vector logos look pixelated

Community Beginner ,
Oct 11, 2023 Oct 11, 2023

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I have added vector logos to my brand library, but when used on a social post they look pixelated. As you can see in the first screenshot when looking at the asset within the library it is high res. But when used on art it is low res.
Bug Unresolved
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13 Comments
Community Beginner ,
Oct 15, 2023 Oct 15, 2023

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Can someone please advise on this issue? 
I'm astounded that something so simple isn't working in an Adobe product.
Any .AI or .EPS (even .png) logo added to artboards comes out with ailising when exported. I've trialled many different logo sizes (not that it should matter as vector) and artboard sizes.

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Community Beginner ,
Oct 15, 2023 Oct 15, 2023

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PC_2 (1).jpegHere is an image showing multiple formats of logo being tested, all are aliased. 

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Community Beginner ,
Oct 17, 2023 Oct 17, 2023

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same problem here

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Community Beginner ,
Oct 23, 2023 Oct 23, 2023

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Having the same issue. Very poor quality.

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Community Beginner ,
Oct 23, 2023 Oct 23, 2023

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i had contact with adobe last week the problem is theire is a bug in de brand library if you go to media in de menu and upload the file theire to quality is good. they didnt give me more information when its fixedbug2.jpg

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Explorer ,
Nov 01, 2023 Nov 01, 2023

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Adobe. Are you ### kidding me? All those shiny new features and hype and you cant make a decent export for Express. Neither with Vector, nor with png I'm able to get out anything more beautiful then what I could hand paint in Paint in 1998. This is unbelievably disappoiting... 😞

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Community Beginner ,
Nov 01, 2023 Nov 01, 2023

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For me the big deal is that links doesn't work in Express (unless somehow with buttons..) If you want to do a interactive PDF, you have to add links afterwards in Adobe Acrobat.

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Explorer ,
Nov 01, 2023 Nov 01, 2023

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I came with my client to Express cause the interactive pdf had some serius issues with the brand fonts and stuff. For basic things its great but for someone who is not experinenced on the other side it it just a nightmare to set up properly a branded document looking great...

 

Then only "workaround" for me is to export a flat image from Illustrator (for example) and only put the text filds that are costumized on the client side in Express. Like that I can achive a "not that bad" quality. But really a shame that all those years with Creative Cloud!! and Library and you cant get a decent vector based aliased export from this shiny looking....garbage...

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Community Beginner ,
Nov 01, 2023 Nov 01, 2023

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Incase this helps anyone, I've heard from adobe that there is an issue with vector assets when translating to images on export.

For the time being, the best way to get a result is to upload the asset at the exact size it intends to be used. 
Ie upload a logo at 500px wide, and use it at 500px wide on the artboard.

Obviously far from ideal, but a workaround for anytone struggling in the short term.

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Community Beginner ,
Nov 01, 2023 Nov 01, 2023

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Well yeah - but when you teach a subject that is to boost social media content creating, this could be the software to use. Tho we did get some pretty nice social media images, took logos ect from the Library and uploaded some images. It all went well in the end. But making a PDF instruction to that assigment was horrible. I had to say that if you have a account, there is no need to use Canva. You can make quick content with Express. But if you do PDFs... Do not use Adobe Express.

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Explorer ,
Nov 01, 2023 Nov 01, 2023

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Yes, experienced the same.

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Community Beginner ,
Nov 01, 2023 Nov 01, 2023

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I think you can do the same things (social media images) in Illustrator and it's easy. I almost prefer to use Illustrator if I'm just keeping the file on my own hands. Of course if you want to share the file quickly... Express is better then.

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New Here ,
Nov 21, 2023 Nov 21, 2023

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I am having the same issue. I am desiging Digital Ads as samll as 300x300px and teh Logo comes our so bad. the are basically unusable artwork. very frustratared at this point. 

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