Adobe Creative Cloud Express - WebGL Disabled Error dialog box

[mcgriff88]

I am having problems working on my content since the adobe sparks was replaced by adobe creative cloud express. This is what I am getting on my screen when I tried to click on a template.

[John T Smith]

Do you mean Photoshop Express?

[John Waller]

Apparently Creative Cloud Express is a new product released this week to replace Adobe Spark.

Adobe launches Creative Cloud Express, an update to Adobe Spark

It's so new that this discussion cannot yet be moved to the correct forum since the forum does not yet exist in the Move Posts list.

The brand new Creative Cloud Express forum is here:

https://community.adobe.com/t5/creative-cloud-express/ct-p/ct-adobe-creative-cloud-express

[default737963eiuwcy]

Hi,

I've visited the Creative Cloud Express forum to obtain the answer and it directs me back to this post. I'm experienceing the same problem as mcgriff88. Do we have a solution yet?

[Saquib.Iqbal]

Hi there,

We are sorry to hear you run into the WebGL issue. Could you try testing some other browsers to see if they produce the same issue?

Let us know if it works. We are here to help.

Thanks,

Saquib

[Chris24013481991k]

dear Saquib, I'm experiencing the same issue as listed here above. Can you assist me? As well as microsoft edge browser or Google browser keeps giving me the message and a black screen.

Kind regards,

Chris

[michaels22260053]

I have the same issue with Safari on Mac OS 11.7 Big Sir.

MacBook Pro (Retina, 15-inch, Mid 2014)

2.5 GHz Quad-Core Intel Core i7

Chrome is working fine, but not Safari. I prefer Safari, but working around the issue with Chrome currently.