Adobe Express CANNOT post on X (Twitter)

[theodorel411672]

Hi Adobe,

I have been testing to use Express to post on my social media, the same image worked on IG, FB and Linkedin but for X, I have tried to scheduled for different time of the day but ALL has failed with below message.

Post failed

Unfortunately, your X (Twitter) post failed. Please retry publishing your post, or refresh your X (Twitter) connection before retrying.

Refresh X (Twitter) token

I have refreshed token, disconnect token and also logged off account and back but still in vain.  

Do you know why?  Is it that Adobe and X have capatible or licencing agreements issues?

The version of the app CREATIVE CLOUD ALL APPS

Platform and OS version:  Macbook Pro 2018 Sonoma 14.1.2

Please enlighten.  Thanks.

[theodorel411672]

Is there anyone working at Adobe?

[Michael J. Hoffman · Accepted solution]

Adobe employees are indeed off for the holidays...

I tested this myself and had no troubles posting to Twitter, both with "Publish Now" and with "Scheduled" posts. Note that I seldom use this, so would not have seen if there was any issue earlier. But (at least for me) it is working just fine now.

As a suggestion, have you tried this directly from the web app at Adobe Express and scheduled from there? 

Here is my example which posted successfully:

[theodorel411672]

Thank you very much Michael.  Using the app instead of the web interface solved the problem.

Happy Holidays!  You rock!

[Michael J. Hoffman]

You're very welcome! If all is well, please mark my correct answer so that others may benefit in the future.

[StuartL1959]

I have been using Adobe Express scheduling to post to X and to a lesser extent Facebook and Instagram. I've used it for a few months and X is failing to post all of a sudden.

I use a MacBook accessing Adobe Express via Google Chrome.

I have also downloaded the Adobe Express via the AppStore to an iPhone.

Accessing via both options has the same outcome. Still the same message (see below). 
on the MacBook I have also disconnected and reconnected to no avail. What's the next step?

Post failed

Unfortunately, your X (Twitter) post failed. Please retry publishing your post, or refresh your X (Twitter) connection before retrying.

Refresh X (Twitter) token

[Amitej S]

Hi @StuartL1959, Thanks for reaching out! I tried publishing content using scheduler from Chrome browser and it worked fine for me. Can you retry after clearing the cache/cookies of the browser or from a different browser to check if that makes any difference? 

You can also go through this post: https://adobe.ly/3Oq87EU

Do let us know about your observations!

Best!