Adobe Express Convert to GIF, Where is the file?

Forum|Forum|3 years ago
August 6, 2022
2 replies
2685 views

I used Adobe Express Convert to GIF. It said it downloaded my file but it's not in my downloads folder. Where is the GIF on my computer?

How to

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A

Amii38830423yxr2

Participant

Hi there, I have actually wasted so much time now cropping and editing a video - and now I cannot find it anywhere after downloading it? It is not in my downloads folder wher it should be? Please advise 😞

R

rose_7256

Participant

... when I try to download my GIF, it arrives a file of still shots ????

Amitej S

Community Manager

Hey @Amii38830423yxr2, @rose_7256, You can download the project as an MP4 file and then use the quick action to convert that MP4 to a GIF. https://adobe.ly/3CEtgIN

Let us know if this helps!

Amitej S

Community Manager

Hi there,

Thanks for writing to us. Would you mind telling us which operating system you're working on? Since when are you having trouble with this issue? Also, which browser are you working on?

If you're working on the Google Chrome browser on a window machine, you may go to Settings> Downloads and choose the location per requirement.

Please refer to the screenshot attached.

Let us know how it goes.

Regards

Amitej.

bbbbirdbbbbirdAuthor

Participant

MacOS 12.5. Chrome / Safari browsers. I had Chrome set to put downloads in the Downloads folder but the GIF was not there. However, as a workaround I specified a different folder and the GIF did show up there. So I still don’t know where the first GIF went but was able to make it work using a different folder. Thanks.

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