Adobe Express Desktop Templates not showing

[Saffiyah24486826wouf]

I have created a library of templates which were working fine up and until a month ago, and it does not let me create any projects from templates. The screen simply does not load them. But when I go into the library I can see them all there.

[Lyn_D · Accepted solution]

Hi @Saffiyah24486826wouf,

Thank you for reaching out. Templates created in the previous version of Adobe Express may not be compatible with the current Beta version. The file types and formats between the two versions are different. However, rest assured that once the roll-out of Adobe Express is completed, your previously created templates should start displaying as expected.

In the meantime, if you need to access or share your previous templates, you might consider using the original version of Adobe Express for now.

Please feel free to reach out if you have any further questions or concerns.

Lyn

[Sydny Bess36669714ug77]

Any update on this? I'm experiencing the same issue even with the latest version. I created the template in Adobe Express browser. Now when I share it, it doesn't load on the other end.