Adobe Express Download Performance Problems - July 29-31; August 4-5, 2024

[CORINNE5D6C]

I need to download my video. The pop ups loads but the progress bar is not moving. I have download file in the past and I try logging out and clearing my cache.

[droopydog500]

Thanks for your report.

It appears some of the download issues are happening again:

You can go to the status page (status.adobe.com) and subscribe to this outage to be emailed updates.

Thanks,
    droopy

[default38885919fkpv05]

I have a lot of animated banners and today none of them want to download anymore. It says "Starting download" but nothing happens.

[default38886056pkfa50]

I have tried to download a video file but it makes absolutely no progress when I try to do so after a very long time.

[Yu Xuan37079592jz72]

I encounter the downloading issue, it keeps stop at the "Starting download...", and it never progress. The video is just 1 min 10s....I've been refreshing, deleter the browser and even restart my MacBook Air, it still can't download. Yesterday I still can download, but how come today cannot. I'm urgently need the video. Any solution?

[default388872850rh8zq]

無法下載影片

[default38888616887766]

編集し終わった動画が出力できない

[JavierTJH]

Downloading of edited 45 second video stuck at 0% for hours.

[default38889204myam2i]

I've tried trimming the video down, different file sizes and the download keeps failing. Please advise.

[Ranndy33621614as39]

Trying to download a 30s reel, won't start

[LandformUK]

I'm having the same problem. Everything was working fine today. Can download images, not video/reels.

[Cicak27159071orb3]

All files are laggy when making edits to the documents, as well as lag on the "your stuff menu." There is also a message for low space on express.

[default38889561jfbbba]

Hallo, leider ist ein Download von Dateien seit heute früh nicht möglich. Das System hängt grundsätzlich bei 0%.

[Patricia363389230fbx]

Los vídeos no se descargan. Da igual el taaño, la longitud, el formato... No se descargan. Un día de trabajo a la basura. Gracias.

[default38889803yuqmie]

I can't download anything in pdf, it always goes to 90% and then stop

[default38890132d6zspl]

Cant download the edited video

[ARSANIT280284074g07]

Plik niemożliwy do pobrania. Proszę o pomoc.

[akshays2429164]

Multi-Surface-Cleaner, Video could not download

[default388910068q7o5n]

Hi, ich kann meine Videos nicht downloaden. Download startet -> bleibt aber bei 0% stehen.

[Levent26016578j6c2]

Adobe Express'te yaptığım videoyu indiremiyorum. Tarayıcı geçmiş ve çerezlerini temizledim ve yeniden başlattım ancak saatlerdir inmiyor.

[Ediguida srl]

Non riesco a scaricare il video

[default38520472o5m4l3]

in adobe express i m not able to download video while using transition effect i have to remove the transition then i m able to download the video. there is some problem while using the transition effect

[katewhite2]

I'm unable to download my file and I have a presentation tomorrow. It's stuck at 0% I've tried different browsers, clearing cache, etc. Tried different machines but no joy.

[AVK123]

Same, looks like a lot of people are facing this issue. If you find a solution, please share. I need to urgently export the videos too but unable to download any of my files ion video format

[Timea32408951h7m3]

me too, same issue! yesterday it worked fine, today nothing - 0% downloading...I've tried in safari, safari technology preview, firefox, google chrome, and even in the app for iphone - same issue everywhere I try...