Skip to main content
S
Sarah361732976twc
New Participant
August 27, 2024
Answered

Adobe Express - Font view only

  • August 27, 2024
  • 2 replies
  • 2806 views

Hi, I was hoping for some help/ advice. 

 

I have created a brand in adobe express and shared it with my team. When they access the brand and try to use the template it shows up that the fonts in the template are view only. 

 

We have tried uploading the fonts onto there adobe express however this only adds the fonts generally and doesn't replace the view only fonts. So it still says the fonts are view only even when they upload there own versions. 

 

It seems to be whoever uploads the fonts to the brand can use them however everyone else it is shared with can only view them. 

 

I was hoping for some help with this!

    Correct answer Amitej S

    I am having this same issue. We have a very large team of people who are able to access our Brand Kit. Only a hand full (that I've heard from so far) are having problems with one of the uploaded fonts (Veneer Clean Regular/Italic). They're unable to use or change the font in templates and it says "Font is View Only". Why are only some people having this issue? Do they really all need to upload the font themselves? Will they be able to make edits to a template that uses that fon't and has a lock and replace setting? Please clarify how this issue can be resolved or worked around. 


    Hi @kelsey_3607, Yes, the team members need to upload the custom font in order to co-edit a file with a custom font. For more details, refer to the Custom Fonts overview. 

    This might also help you: Brand style restrictions

     

    Best!

    2 replies

    I
    iamkate_OX
    Participating Frequently
    June 16, 2025

    I am having the same issue. I am working with a design team to provide a variety of brand kits which need to include one Google font (over 50 kits). Is Adobe saying that even though I have uploaded the font and added to a brand kit/s, my marketing colleagues (142 of them), with who I have shared the kit with also then needs to upload the font? This can't be right?

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    June 16, 2025

    Hi @iamkate_OX , Welcome to our Adobe Express community! 

     

    As of now, this is the workflow available for individual users. However, if you're an enterprise user, you can utilize the Admin Console's custom fonts feature. This will let multiple users get access to the custom font directly without uploading it manually. 

     

    Hope this helps!

    I
    iamkate_OX
    Participating Frequently
    June 16, 2025

    Thank you for your quick response Amitej. Is there any plan to have this same feature in the Teams licence? As these are also teams/groups of people rather than individual users.

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    September 3, 2024

    Hi 

    @Sarah361732976twc

     

     

    We're sorry to hear about this. Please let us know few things before we proceed further.

     

    1.  Are the fonts you and your team using licensed or custom fonts? If custom, how were they uploaded?
    2.  What type of access (view/edit) do your team members have to the brand and templates?
    3.  Are all team members using the same version of Adobe Express, and are their accounts linked to the plan?
    4.  Have you tried recreating the template with the fonts after the fonts were uploaded.

     

    Regards,

    Tarun

    katherinef92778735
    katherinef92778735
    New Participant
    December 3, 2024

    Hello, I am having the same issue. Did this get resolved?

      A
      alexa_1421
      New Participant
      March 11, 2025

      I'm also having the same issue.
      @Tarun Saini 

      1.  Are the fonts you and your team using licensed or custom fonts? If custom, how were they uploaded? It's a licensed font
      2.  What type of access (view/edit) do your team members have to the brand and templates? the company (400ppl) is view, 2 creative team members are edit
      3.  Are all team members using the same version of Adobe Express, and are their accounts linked to the plan? Yes and yes
      4.  Have you tried recreating the template with the fonts after the fonts were uploaded. No
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices