Adobe Express Mobile: Important updates & device requirement changes

Report · Feb 27, 2025

Hello, everyone!

We are making some updates to Adobe Express. As part of this, older versions of Adobe Express, Spark Page, and Spark Video will no longer be supported, and the minimum system requirements for mobile devices are changing.

What you need to know!

If you're using an older version of Adobe Express, Spark Page, or Spark Video, you'll need to update to the latest version and migrate your files.
Rest assured, everything you've already created will move to the new platform and remain editable and intact. Migrated work can be found in Your Stuff folder.
If your device does not meet these requirements, you will not be able to update or use the new version of Adobe Express.

Note: Migrated Spark video projects will no longer be editable but can still be downloaded. They will also be exempted from the Adobe Express storage quota.

Starting today, you may see pop-up messages about this update on your iOS or Android device.
The new app now requires at least 3GB RAM and iOS 17 or Android 10 to run.

We know change can bring questions, and we're here to help. If you have questions, please reply to this thread. If you'd like to learn more about these updates, here are some important links:

Adobe Express mobile technical requirements: Stay up-to-date with the minimum system requirements required for Adobe Express on mobile.
Adobe Express FAQ: Get answers to common questions about Adobe Express.
Adobe Express Video files, Spark Video, and Spark Page iOS updates: Get answers related to Spark Video and Spark Page.
Migrate files: Learn how to migrate files to the new Adobe Express app.
Discord: Join the Adobe Express Discord server to connect with others, get creative feedback, and share resources!
UserVoice: Visit UserVoice to request new features.

Report · Feb 27, 2025

Hi Amitej,

Thanks for sharing these important updates about Adobe Express! I appreciate the heads-up regarding the changes to device requirements and the migration process. It’s great to know that existing projects will remain intact and editable, though it’s a bit disappointing that Spark Video projects won’t be editable after migration.

[sentence removed by moderator - link to website considered spam]

Thanks again for the update, and I’ll make sure to migrate my files and check my device compatibility.

Report · Feb 28, 2025

Hi! Does this update fix an annoying problem that I have with Adobe Express. When I click on an image on my design the Image edit pop up menu appears and shifts my design, and in some cases covers up the left edge of my design making it difficult to work. I just want to move things around so it doesn't need to pop up. Fix it so you need to double click or maybe right click on the image to get that menu to pop up. Maybe there's a work around now that I'm not aware of, so please share if so.

Report · Feb 28, 2025

Hi @angie_7134

Sorry to hear about your difficulties. What type and model of mobile device are you using? Would it be possible to share screenshots or a video of the issue you're seeing?

Thanks,

Dave

Report · Mar 01, 2025

I use an iphone, i have been having difficulties uploading medias to my designs, deleted the app and reinstalled, still the same. Is this glitch on Adobe express for me alone or is anyone experiencing same??

Report · Mar 08, 2025

I'm having the same issue.

Report · Mar 09, 2025

I've got the same issue it's a pointless app to me at the moment due to this:/

Report · Mar 15, 2025

I'm also having this issue

Report · Mar 17, 2025

Hey @CarDan06, Can you confirm the make and model of the device you're using? Also, share the installed OS on the device. Are you running the beta iOS 18.4 on your device? If so, please refer to https://adobe.ly/4ioWMSm

Report · Mar 01, 2025

Since this last update, I haven’t been able to upload any photos from my device, iCloud Drive, or even directly from the camera. The “upload from device” option simply doesn’t work; the app restarts itself. I’ve already deleted and reinstalled it, signed out and back in, but nothing works.

iPhone 15 Pro Max with the latest firmware and 117 GB of free space.

Report · Mar 02, 2025

There's been an issue regarding uploading media files for iPhone users. Neither the camera, photo gallery, nor files work. Both deleting and reinstalling the app do not seem to work let alone restarting the phone. Whenever I attempt to add an upload from my device, it crashes/restarts the app as a whole, leaving no edits to any projects.

Report · Mar 03, 2025

I need to switch to old version it's easy

The new version is very slow and heavy

Please tell me how can I switch to the old version

Report · Mar 03, 2025

Hey @Wael_Fathe9955, Welcome to our Adobe Express community!

As of now, switching back to the previous version of Adobe Express is not possible. Our team continuously works on improving the Adobe Express app for better features and stability. Feel free to share the details of issues you've mentioned along with the device OS, make and model details for us to investigate.

Thanks!

Amitej

Report · Mar 09, 2025

I have this issue I'm using iPhone 15 pro max every time I try to edit or upload anything from my camera roll it just bugs I'm out tells me I need to upgrade which is wrong as I've never had that happen before

Report · Mar 10, 2025

Hey @Joshua_Howells4846

It might be due to a bug in the beta OS. Can you confirm if your device has iOS18.4 installed? If yes, then the only workaround is to uninstall the beta version of iOS by reverting to a backup made prior to installing the Apple iOS beta.

Apple is aware of the bug and is working on a fix. iOS's beta release can cause similar problems. It can be worked around by reverting to the actual released version of iOS (Settings/General/Software Update/Beta Updates/turn it off.

Best!

Amitej

Report · Mar 13, 2025

Can't switch back?

Thst's a problem that needs to be fixed. STAT.

Report · Mar 05, 2025

Hey could you guys PLEASE fix the order of layers! I can't bring certain items forward or move backwards. It really sucks because I NEED this to make my work perfect!

Report · Mar 05, 2025

Hi

@john38446797k983

Welcome to the community! We're sorry to hear about this. Are you saying that you're unable to move/back assets in Adobe Express?

If so, did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference?

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV

Let us know if that helps.

Regards,

Tarun

Report · Mar 05, 2025

I'm on the iOS app.

Report · Mar 05, 2025

Hi @john38446797k983

I'm on an iPhone using Adobe Express version 27.3.0 on iOS 18.3.1 and can change the layer order by either long pressing on the layer until it changes to a grey background, after which I can drag it up or down or clicking the ... menu on the pop-up with Replace, which has options for sending the layer forward or backward.

Hope that helps,
Dave

Report · Mar 05, 2025

mine looks like this. Is there anyone I can contact about giving me a compensation for this. I use this app for business reasons & for months we haven't been able to make our menu! I pay too much for this!

Report · Mar 05, 2025

Hi @john38446797k983

Thanks for sharing the screenshot. Is the file you created or one that was shared with you? Does the same thing occur in a newly created file, too?

Report · Mar 07, 2025

It's a file I created & the same thing doesn't happen on other files

Report · Mar 05, 2025

当方のタブレットAndroid11なんですが…

Android10以上に対応しているはずなのに…

インストールできません！

困っています。解決方法を教えてください

Report · Mar 06, 2025

Hi

@miyuki_2816

Thanks for reaching out! I'd like to inform you that Android tablets are not supported yet. Our product team are working on supporting the new version of Adobe Express for Android tablets.

Regards,

Tarun