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Dante349
New Participant
April 16, 2023
Question

Adobe Express moves text in downloaded file

  • April 16, 2023
  • 1 reply
  • 397 views

When creating a project, in the browser evertyhing looks fine.

In the downloaded file (png, jpg,...) the text is not in the right place, has been moved.

frustrating, can't find what causes this

This topic has been closed for replies.

1 reply

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
April 17, 2023

Hi @Dante,

 

Welcome to the Adobe Express Community!!

Are you having such issues with just one project, or is this happening with all projects you create? 

Did you try working after cleaning the cache/cookies of the browser or on incognito/private browsing mode? If not, you can try doing that.

 

Also, you can try working on the mobile app and check whether the project's exports are the same as in the editor view. 

 

Let us know about your observations.

 

Best,

Amitej

 

D
Dante349Author
New Participant
May 21, 2023

I'm having this issue with multiple projects and on all platforms. In browser and in app. 
Cleaned cache and refreshed browser. Tried different browsers. 

C
Chat GPT
New Participant
May 21, 2023

Temporarily disable any firewall or antivirus software you have running, as they may be blocking certain functionalities required by the platforms or apps.

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