Skip to main content
Z
Zachary3811646422vg
Participant
December 1, 2024
Answered

Adobe Express Not Licensing Assets Correctly

  • December 1, 2024
  • 2 replies
  • 1003 views

Hello, I was wondering if anyone knew why when I try to download my Adobe Express content I get this error:

I have looked at every asset and no mater which asset I check there are absolutely 0 assets with that error icon on it. I have an enterprise license with all Adobe Stock licensing from my college. It makes no sense why I cannot download my content, thanks for the help. If anyone knows a fix please tell me, thanks 

 

This topic has been closed for replies.

2 replies

Z
Zachary3811646422vgAuthor
Participant
December 2, 2024

Hello, I was wondering if anyone knew why when I try to download my Adobe Express content I get this error:

I have looked at every asset and no matter which asset I check there are absolutely 0 assets with that error icon on it. I have an enterprise license with all Adobe Stock licenses from my college. It makes no sense why I cannot download my content, thanks for the help. If anyone knows a fix please tell me, thanks 

 

ZS
Z
Zachary3811646422vgAuthor
Participant
December 3, 2024

Okay, so I found out by doing Command + A to see every element that this very specific element was blending into the screen and causing the licensing issues, lol. Ironically enough, this element was legit in my template, so I think you should probably fix that. 

ZS
Derek Cross
Community Expert
Derek CrossCommunity ExpertCorrect answer
Community Expert
December 1, 2024

Please post in the Adobe Express forum:
https://community.adobe.com/t5/adobe-express/ct-p/ct-adobe-express?page=1&sort=latest_replies&lang=all&tabid=all

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices