Adobe Express Page wont publish or create link

[elfredak65057755]

I have created a new page on Adobe Express, however when I try and publish the page / create a link I am just getting an empty box. This is quite frustrating. I feel like this services worked much better when it was adobe spark. Can somebody please help as I need to get this page out asap. Thanks 

[Alexandre Becquet]

Hello, we will try to help you on this point. Could you try to duplicate your project and try to share again to see if the link is made?

Thanks

[elfredak65057755]

Hi Alexandre, thank for your response. I have done this and it still hasnt worked. 

[Alexandre Becquet]

ok, let me check if i find a better answer.
Known issues for Adobe Express : https://helpx.adobe.com/express/kb/known-issues-in-adobe-express.html

[melajuana]

Did anything ever work? Shared this link with several clients with the promise to update the link overtime and it won't allow me too.

[studentuserC]

Hi melajuana,

The answer was posted by another user below. The solution is to delete all of the photos that have an "i" in the lower right corner. If you have a lot of photos, it will take a while but that is how I was able to get my site to finally "publish to web".  All of my photos came from Adobe Stock so I don't know why they allow us to use them if we can't publish them to web. 

Good Luck!

[Breanna343805663kgq]

Our issue was that the image couldn't be used. So if you click on an image and there is an "i" icon in a circle then that picture needs to be changed. Once all of my students fixed their pictures with that icon they were able to publish! 

[Alexandre Becquet]

Hello, it would be great if we can have a screenshot!

[Breanna343805663kgq]

[studentuserC]

Thanks Breanna! I was having the same issue. I deleted ALL 15 of the images that had "i'" in the corner and was able to "Publish To Web" and get the link to share. 

I have no idea why Adobe doesn't just post an error message stating that.