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Adobe Express tool bars are in the way all the time

Community Beginner ,
Feb 02, 2023 Feb 02, 2023

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Anyone else get annoyed by the Adobe Express tool bars that are always in the way covering up portions of your project canvas? Is Adobe working on this?  It's especially troublesome and hair pullingly annoying when working zoomed in with the project taking up most of the active workspace. I click on an asset on the project to interact with it and the left or right toolbars pop up and cover up most or all of the asset I'm trying to access.  When you go to close the tool bar the selected asset becomes deselected There's got to be a better way to have the tool bars and project canvas move together so that the program automatically avoids covering up the canvas as much as possible.  I often times have to zoom out and drag the canvas over to the empty space available.  The toolbars should be movable or have a quick minimize feature so that I can maintain my zoom level work on the asset I want and then have the toolbar open when I'm actually ready to use it.

The tool bars also take up so much room in the work space. Why aren't they movable or anchored along the top of the workspace?

Being able to auto-center on the active selected asset or portion of the canvas, when zoomed in a lot, would be very helpful too.

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Adobe Employee ,
Feb 10, 2023 Feb 10, 2023

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Hi @Rion22982451h2r6 

Welcome to the Adobe Express Community!!

 

It seems the issue is with the browser zoom feature rather than the Adobe Express interface. Could you reset your browser setting to default? Also, I'd recommend you use Adobe Express on a different browser or after clearing the cache/cookies or in incognito/private browsing mode to check if that makes any difference.

 

And if possible, provide us with a screen recording of the issue for better understanding.

 

Let us know about your observations.

 

Best,

Amitej

 

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New Here ,
Feb 11, 2023 Feb 11, 2023

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I am having this same issue. When I go to edit/move or pic anything the box covers what I'm doing. I have tried using a different browser and setting zoom to 100% but it still covers. I'm looking for a way to move the project over. No luck. This is very frustrating. I can't believe this has to be like this. Any help is appreciated.

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New Here ,
Feb 11, 2023 Feb 11, 2023

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As a follow up.... I've noticed if I zoom out of the project (using the top toolbar) to say 25% then pick the item I want to move.... then the zoom back to 100%, it moves the project over and the box doesn't cover it.  

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Community Beginner ,
Feb 13, 2023 Feb 13, 2023

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Thanks @MusicByLoriD for suggestion. I will try.  Because the toolbars/boxes are anchored to their spots it is unavoidable that they will encroach on the workspace and a certain amount of zooming gymnastics is required. Part of the issue, in my experience, is that I often want to move an to a portion of the workspace that is covered by the tool bar and if I close the toolbar it deslects the asset I was wishing to move. Hopefully Adobe can work on a minimize function for toolbars, thus allowing users to keep their selected asset active while removing the toolbar obstruction.

 

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New Here ,
May 23, 2024 May 23, 2024

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May 2024:
I have been experiencing persistent issues with the menu jumping back and forth in Adobe Express, making it difficult to use the program effectively. Despite trying all the recommended solutions (changing to a new browser, resetting browser, zooming, etc) the problem persists.

Regrettably, due to this ongoing frustration, I am considering discontinuing the use of Adobe Express.


I hope the issue can be resolved soon. Thank you for your attention to this matter.

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Adobe Employee ,
May 24, 2024 May 24, 2024

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Hi 

@maline43535505

,

 

Sorry to hear about that. Are you a VPN? Did you try disabling the firewall to check if that makes any difference?  please make sure that the network endpoints listed on https://adobe.ly/3VdJ0Js are allowed.

 

Let us know if that helps.

 

Regards,

Tarun

 

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New Here ,
Jun 06, 2024 Jun 06, 2024

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Thank you for your reply. I have tried disabling the firewall earlier with little success. What seems to help is to refresh the browser every 2-3 mins and/or working in 50% zoom. Needles to say it's far from working smoothly.

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Adobe Employee ,
Jun 18, 2024 Jun 18, 2024

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Hi @maline43535505,

 

Thank you for sharing the screenshots. I looked at them but wasn't quite able to understand what you mean by the menu jumping back and forth. Others talked about the menus blocking out part of the canvas, making it hard to work. Would it be possible to explain more about the menu moving or share a video example? Sorry for not understanding what you mean.

Thanks,
Dave

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Community Beginner ,
Jan 19, 2024 Jan 19, 2024

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Me too - it seems worse than ever right now - to the point of not being usable. Is it just me? Things are jumping all over the place. Just let me set the zoom level and leave me alone to work!

 

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