ADOBE EXPRESS UPDATE IS HORRIBLE

Report · Aug 20, 2023

I HATE HATE HATE THE NEW IMPROVED ADOBE EXPRESS- IT IS BASICALLY USELESS! I WILL START LOOKING FOR A NEW PROGRAM.

Report · Aug 21, 2023

I used to LOVE Adobe Express. I have been using it for years. The new app is A NIGHTMARE. I can't find anything. NONE of my fonts are in it, nor any way to import them. None of Adobe's fonts are in it. There are a total of 4 fonts there. All kinds of options lead to nowhere. You click on them, nothing happens. My "stuff" contains a thousand things I didn't create in Adobe Express and don't want in it, but I cannot remove them. I can't duplicate my original documents nor determine how to edit them as new documents without losing the originals. I can't find the library of original items. I can't find a text box, and editing text is a laborious headache in which I have to delete a letter one at a time rather than highlight text and replace it. The system won't let me highlight text. I can't find how to undo grouped text. Or group text. I can't find how to save a new item. I have wasted an hour here now when I had planned to use this app for a few minutes to update a date and description on an existing flyer. How about how to RENAME an item. Literally can't do that. It didn't allow me to duplicate it with a new name. Now won't let me rename the new file. I have a gross, sick feeling all over. I just spent 30 minutes on "chat" with an idiot who knew NOTHING about this new app and just kept saying "I understand your frustration, give me a minute." Literally a half hour wasted with a customer service idiot who couldn't answer one question. To do this to loyal customers is CRIMINAL. Seriously. This app is something your designers should PLAY WITH until they get it to work. Not unleash on unsuspecting loyal customers who have been using your app for years. You deserve to be put away in solitary rooms and forced to use this piece of {cursing removed} you call an app. I am beyond disappointed. Do not tell me how important my feedback is. FIX IT. Do not tell me you understand my frustration. FIX IT. Shut Up And Fix It. Period. Get the picture?

Report · Oct 23, 2023

Thank the design heavens for this! I thought I was going crazy, I couldn't update my branding either. Also when are they going to connect the desktop with the app version? How hard could that be? Its not like they need new tech/code since the creative cloud already has those features for their photoshop/ illustrator mobile and desktop apps.

Report · Aug 23, 2023

Can we PLEASE go back to the older version until this beta nightmare is over? My brands are gone, I can't figure out how to add a logo after I've recreated my brand. Templates are random templates not mine. I can't create an asset using my branding. I can't toggle colors. There are pages - why are there pages? This is basically no longer the same interface and is not at all friendly to users switching on the fly from the older version. There is no help or hints about "hey this is no longer here, look for it HERE." I used Express because it was quick and easy to create an asset. Now it's a learning curve nightmare.

Report · Aug 22, 2023

Agreed completely. What are switiching to? I'm considering Logoist 4. Had good success with Logoist 2, but am not sure.

Report · Aug 23, 2023

Totally agree! This new verssion is pure garbage. I have to ton of project to work on to update media, wedsites and flyers etc and you took away needed functionality (ie curved text and grid text). Do you understand that people need to get stuff done and now can not. I can't spend 2 hrs looking for a function that was clear as day in the old version. Revert back to old version and terminate the team who released this terrible version. And why can't I bulk move folders?? This a simple fix if you had developers who know what they are doing. No I have to move hundreds of projects over one at a time. I should send Adode a bill for the time lost doing unnecessay work and now have also have to recreate all my project that don't convert properly. Here a tip don't release a software version that cleary has reduced functionality and is super wonky. Nothing in this version is "EXPRESS" It takes much long to perform task if they can be preformed at all. Please bring back old version until the new version is perfect.

Report · Aug 31, 2023

You took the words right out of my mouth! Couldn't agree more! I wish I could bill them for time lost too. What a disaster! Ugh! So frustrating.

Report · Aug 27, 2023

Little by Little I have been finding what I need to work with, but I totally agree with other posters, PLEASE go back to old version until all the bugs have been worked out.

Report · Sep 03, 2023

Agreed. This update is beyond brutal, looking to switch as well. Their whole product development staff should be fired.

Report · Sep 19, 2023

you cant even make 1 hour+ videos on merge anymore!! (i make miitopia videos on youtube and make 1 hour+ videos every now and then. i import videos from my switch lite and need to merge clips. also YOU CANT TO 1GB+ EITHER)

Report · Sep 29, 2023

Totally agree that Adobe Express is horrible. You can build Templates but you can never find them. You can add media but AE will remove it at will. Settings can be made but they disappear. Adobe you should be paying people to use it.

Report · Oct 01, 2023

I could not agree more. This is absolutely awful:

where is the brand option? And where are my fonts?? This was a great app, now all of the functions are gone and I paid for the whole year.

the only way to make a template is in the browser but you can't access the template from the app? What's the point?

Report · Oct 04, 2023

Hi @Yoga Under th32647742yhfq,

We are sorry for your difficulties. Please let us know if you have checked in different browsers(Microsoft Edge, Google Chrome, Safari). Please share a screenshot of the template error you see while accessing. Please try clearing the cache and cookies of the browser and see if this helps.

We are here to help you.

Thank you,

Neelam

Report · Nov 21, 2023

Adobe Express is unusable now.

I loved this app for the past few years and was able to create things so quickly! Now I can't even change my font. Please bring back the original app!

Report · Nov 21, 2023

Hi @Kaitlyn22265560fyzb

Could you please make a separate post about the issues you are facing with changing the font etc. Please include as much detail as possible (screenshots would help too).

Thanks

Abhi G

Report · Dec 18, 2023

bro me too, i actually hate adobe. like dude, what the flip?? i cant even record voiceovers on a MACBOOK, aka one of the most flipping popular computers, without issues!! someone sue adobe!! im actually forced by my school to use adobe, and its nothing but trouble bc i cant even use it on my ipad or my macbook! like literally, what the flip man??

Report · Dec 18, 2023

btw, sorry if i sound mad and im not trying to be rude

Report · Jun 24, 2024

I so much agree, I despice the new app. The old version was quick, didn't require the upload download time. I need something else. Adobe is really getting on my nerves lately.

Adobe, you really messed this up.

Report · Dec 31, 2024

I agree!! I do not think it's 'user friendly'! I find it annoying. It takes way longer to create a post. I can't change texts, fonts and backgrounds easily. If it's not broken...don't fix it!!