Adobe Spark video published links broken

[sij42147235]

I've got about 100 Adobe Spark videos on my website all published, but the links (previously working fine) have all just stopped working! In a panic as it is really messing up the website and I'm not sure what has happened!

Any suggestions? Here is an example link which has been published but doesn't show up any more... https://spark.adobe.com/video/ckQNAHS2UDvjB

Help gratefully received!

[John T Smith]

You need to go here for Spark help https://adobespark.zendesk.com/hc/en-us/categories/202688167-Adobe-Spark
-the above link has a full page of over 90 links for help articles
-also https://community.adobe.com/t5/get-started/adobe-spark-helpful-resources/td-p/11003736?page=1
-also https://fonts.adobe.com/collections/spark-font-pack
-also https://blog.adobespark.com/2019/06/10/stand-out-with-sparks-new-premium-templates/

[sij42147235]

I've tried the zendesk, it's not helpful in this situation as this isn't a user-side issue. It doesn't have anything on what happens when links break, and the contact button on the contact page doesn't work. This forum is the best option at the moment!

[Yusuf5FA1]

I am having the same problem! Did you figure out what is going on?

[sij42147235]

No, I wonder if it's a system-wide thing. I just tried to republish a video as a test and it wouldn't let me...

[Yusuf5FA1]

Same here, I am getting an "Oops try again later" 😕

[Yusuf5FA1]

I went ahead and emailed them too! 

[sij42147235]

What email address did you use? I couldn't even find one to report a problem!

[Yusuf5FA1]

https://adobespark.zendesk.com/hc/en-us/requests/new

Its what they suggested! 

[alejandrogg]

Same problem

[Wichai5CDC]

Has anyone found a solution to this? Having the same problem now and the Virtual Assistant is of no help.

[John T Smith]

Spark has been renamed to Express