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Animate From Audio

Adobe Employee ,
Apr 11, 2024 Apr 11, 2024

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Can anyone support with Animate from Audio... Been trying to record a 30 sec voice piece for the last week and just keep getting an "Unable to contact server" error message.  Any fix? thanksScreenshot 2024-04-12 at 8.25.04 am.png

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Community Expert ,
Apr 11, 2024 Apr 11, 2024

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what app are you using ?

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Adobe Employee ,
Apr 11, 2024 Apr 11, 2024

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Hey - thanks for the reply. I am on Adobe Express desktop on Chrome...

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Community Expert ,
Apr 11, 2024 Apr 11, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from animate">

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Adobe Employee ,
Apr 11, 2024 Apr 11, 2024

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Ah THANKS!

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Community Expert ,
Apr 11, 2024 Apr 11, 2024

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no problem.  hopefully, an express expert will help you here.

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New Here ,
Jun 23, 2024 Jun 23, 2024

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Explorer ,
Aug 27, 2024 Aug 27, 2024

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I am currently having similar issues? Was this ever addressed?

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Adobe Employee ,
Aug 28, 2024 Aug 28, 2024

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Hi @Starfire Media

 

I've heard this is an intermittent issue. You may want to try these 

Best,
Dave

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New Here ,
Sep 01, 2024 Sep 01, 2024

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I had this problem on my files. I changed them from M4A to MP3 and immediately, it worked. 

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New Here ,
Nov 01, 2024 Nov 01, 2024

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It doesn't work for me either and I have the same error

 

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Adobe Employee ,
Nov 15, 2024 Nov 15, 2024

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Hi 

@carmen_5186

 

Welcome to the community! I'd recommend reaching out to and working with our support directly as a next step. They can be reached here: https://adobe.ly/3YNOlba

 

Regards,

Tarun

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