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Billing for students adobe cloud

New Here ,
Oct 16, 2024 Oct 16, 2024

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Hello- I wanted to consult the community regarding an issue that im having. I am a student and I signed up to a student user with Adobe and applied all the needed documents. However recently I found out that throughout the last year I was charged a full price without the 50% discount. I didn't find any way to contact anybody in Adobe- I also can't just cancel my plan because I will be charged a cancelation fee so I'm stuck paying twice as much as I should, without an ability to get a refund or to stop the payments.

 

Is there someone who can help?
Thank you!

 

 

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Adobe Employee ,
Oct 16, 2024 Oct 16, 2024

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Hi @Sunny5EE9

Please reach out to our customer service directly about this. They should be able to help. They can reached here: https://adobe.ly/488ATCG


Best,
Dave

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