Can't connect to Pinterest Linked Business account

[Dimos26989453ntlp]

Hi,

I have a Pinterest Business account which is linked to my personal account. This means that I use my personal account's login for both.

When I connect to Pinterest with my credentials, I get connected to my Personal Account. No option for the Linked Business Account.

Has anyone encountered this?

Cheers,

Dimos

[samg10409835]

Yes I have just found the same problem. 

[borro82]

same here, any solutions?

[chaimaa.7]

Hi everyone, and thanks for reaching out!

Just to confirm — are you using a Pinterest Business account that’s linked to a personal account, where both share the same login? If so, it’s possible that when connecting through Adobe Express, it defaults to the personal profile without giving you the option to switch.

If that sounds like your situation, here are a few steps to try:

• Fully log out of Pinterest on your browser and any active sessions.

• Clear your browser's cache and cookies.

• In Adobe Express, go to Settings > Social accounts, and try reconnecting your Pinterest account.

• During the login process, look for any prompt to choose between profiles, and make sure to grant access to the business account.

If this doesn’t reflect your situation, could you please share more details so we can better understand and assist you? We're here to help!

Best,

Chaimaa

[borro82]

Hi chaimaa,

it is exactly as you wrote. I am using a Pinterest Business account that’s linked to a personal account, where both share the same login. When connecting through Adobe Express, it defaults to the personal profile without giving the option to switch.

I tried the way you suggested but it doesn`t work. I can't select the business profile. When i post it appears on my personal profile 😞 Any further ideas?

[borro82]

Any news?

[mahmoud_5524]

Hi @borro82,

Thanks for your patience. If you're still unable to connect your Pinterest business account, please try the following steps:

1. Log out of both Pinterest and Adobe Express.

2. Clear your browser cache (or app data if using mobile).

3. Log back into Adobe Express and try linking the account again via:
   Brand > Social Sharing > Connect Pinterest.

Make sure you're using a Pinterest Business account and that you're logged into the correct Pinterest profile when prompted.

If the issue persists, please let me know:

• Any error messages you see

• Whether you're using a desktop or a mobile

• Your browser or app version

I’ll continue to look into this and keep you updated.

^MM

[borro82]

That does not help because there is no menu like "Brand > Social Sharing > Connect Pinterest."

I`m on desktop and tried several browsers. It does not work. no error message. Pinterest account is private with linked business accout. business account has no indipendent log in.