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Can't convert .mp4 to GIF like described, error message

Community Beginner ,
Jan 27, 2023 Jan 27, 2023

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I am trying to convert a .mp4 to a gif. The file is 30 seconds, and 11MB. When I try and upload, I get an error stating the file type is not supported. I refreshed my Chrome browser, and tried using Safari, and still get the same error. Anyone know why, or another easy way to convert it?

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correct answers 1 Correct answer

Adobe Employee , Jan 29, 2023 Jan 29, 2023

Hi @defaulthxpvbv34vnf9, We worked on resolving this error. Would you mind trying again and letting us know if it works for you now?

 

Best,

Amitej

 

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Adobe Employee ,
Jan 29, 2023 Jan 29, 2023

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Hi @defaulthxpvbv34vnf9, We worked on resolving this error. Would you mind trying again and letting us know if it works for you now?

 

Best,

Amitej

 

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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