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Can't upload files to Adobe Express

Community Beginner ,
Dec 04, 2024 Dec 04, 2024

Apparently my Adobe Express is completely broken. I can't even drag and drop a simple image. Let alone upload multiple files or connect it to external cloud apps such as OneDrive.

michelangelo_6015_0-1733338458360.png

 

TOPICS
Image Editor , Mobile Web , Video
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Community Beginner ,
Dec 04, 2024 Dec 04, 2024

Perhaps I am getting somewhere... I am unable to see my plan in account details.

 

michelangelo_6015_0-1733338711188.png

 

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Adobe Employee ,
Dec 06, 2024 Dec 06, 2024
LATEST

Hi @michelangelo_6015. We are here to help. Here are steps to address each concern:

 

  • Clear Browser Cache and Cookies: Temporary files might interfere with uploads.
  • Switch Browsers: Test Adobe Express in an alternate browser like Chrome, Firefox, or Edge.
  • If you're using the desktop app or mobile, uninstall and reinstall the application.

Let me know how it goes or if you need further guidance! Thanks ^CA

 

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