Convert to Gif is too small

[Joanna248668616c9b]

Hi there,

I'm trying to convert a video to Gif and though I ask that it maintain the largest file size, my gif is ridiculously compressed and unusable once downloaded.

I've tried contacting support and they can't seem to figure it out...really hoping someone here can help. (I've attached how small it gets post conversion - it's literally unreadable)

[anninam86]

Same problem here 😞 

[TargetmyDesign]

Yea...I got a respose from an Adobe rep but no follow up....so not sure if they are going to do anything about it. 

[SDChristina]

Same issue. Craptastic conversion.  Didn't realize I couldn't just convert my current project in Express to a gif. 😞 

I downloaded largest quality mp4  - 4K (37.8mb).  Uploaded into the convert to gif. The downloaded result is 462x462 px. There is absolutely NOTHING I can do with a file this small!

Ugh. Thought I was going to create a video for social media and a moving gif for email in Adobe Express, and that this was going to be a learning experience and enable me to make this process quicker than when I do it in Illustrator + photoshop. 

Unfortunately this is a great big waste of my time! I'm so sad. I have a deadline that I'm going to miss now...because I didn't just do what I usually do. 

Does anyone have a process that they use that makes the Adobe Express helpful for either the gif or the movie?

[bkz730]

Same here. Dissappointing to see no response from Adobe.

[David__B]

Hi @bkz730

This thread is outdated and there have been improvements to the size of exported GIF's since it was posted. I choose the large option and got a 2380x1672 dimension GIF for example



Best,
Dave

[hegercreative]

I just did this the other day, mine was still about 300 x 300 pixels. the file was an instagram size which was 1024x1024. youd think it would covert at the same size no?