Custom Templates created in Spark no longer visible in Library

I am having the same issue (custom templates created in Spark are no longer visible in the Library they were saved in) and cannot figure out why.

Did you (anyone) ever solve the problem with using templates on the mobile version?

Moderator note: this post was branched from a legacy Spark post. Parentheses were added by me for context.

This topic has been closed for replies.

Community Expert

This is an old topic. As stated above, please go to Spark Support on Zendesk:

Nancy O'Shea— Product User & Community Expert

Participant

Despite being an old topic, I still don't see the answer to that question even on Zendesk.

Community Manager

Hi,

Are you seeing the templates in Libraries in the Creative Cloud Express web application or mobile app? Let us know.

FYI: Zendesk support is no longer available. We can triage related issues on these forums or via our normal support channels.

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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