Custom Templates created in Spark no longer visible in Library

I am having the same issue (custom templates created in Spark are no longer visible in the Library they were saved in) and cannot figure out why.

Did you (anyone) ever solve the problem with using templates on the mobile version?

Moderator note: this post was branched from a legacy Spark post. Parentheses were added by me for context.

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Community Expert

This is an old topic. As stated above, please go to Spark Support on Zendesk:

Nancy O'Shea— Product User & Community Expert

Participant

Despite being an old topic, I still don't see the answer to that question even on Zendesk.

Community Expert

Did you try clearing cached data and refreshing your browser?

Nancy O'Shea— Product User & Community Expert

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