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S
Stefanie #digikomm
Participant
May 24, 2023

I also have this problem with "Graphics groups" and with "Effect groups". Neither another browser (Chrome --> Firefox) nor clearing the cache solved the problem. I think that the problem exists only since a few weeks, before that - I think - the graphics groups worked.

 

Kind regards and thanks for support in solving the problem
Stefanie

    Lyn_D
    Lyn_D
    Inspiring
    May 30, 2023

    @Stefanie #digikommdas sind die Standarddesigns in den Grafikgruppen. In den Grafikgruppen werden mehrere Bilder als Gruppe in einem Bild dargestellt. Falls du weitere Fragen haben solltest, stehe ich dir gerne zur Verfügung.

    Lg, Lyn 🙂

     

    S
    Stefanie #digikomm
    Participant
    May 30, 2023

    @Lyn_D Danke für die rasche Antwort - das mit dem Standarddesign der Grafikgruppen verstehe ich, das macht es ja so praktisch. Aber ich kann mir nicht vorstellen, dass die bei mir angezeigte Ansicht dieser Grafikgruppen das gewünschte Standarddesign aus mehreren Elementen, die zu einer Gruppe zusammengefügt werden, darstellt (siehe Screenshot). Das hat meines Wissens bis vor ein paar Wochen auch anders ausgesehen ...

     

    Liebe Grüße

    Stefanie

      Amitej S
      Community Manager
      Amitej SCommunity Manager
      Community Manager
      May 3, 2023

      Hi Jamiko,

       

      I tried replicating this, and it worked fine for me. You could try once after clearing the cache/cookie of the browser or try working on a different browser to check if that makes any difference. 

      Also, clicking a design asset twice adds two to the project, but each one is added as a layer; in your case, multiple assets seem to be on a single layer only.

      Can you check if this is happening with a particular design asset or all of them?

      Let us know about your observations.

       

      Best,

      Amitej

        이
        이98A6Author
        Known Participant
        May 9, 2023

        Hi, Amitej.

        I taked screenshot.

        https://shared-assets.adobe.com/link/02199ba6-d774-4a17-58db-66bd2f406cf5

          Amitej S
          Community Manager
          Amitej SCommunity Manager
          Community Manager
          May 9, 2023

          @이98A6, Thanks for sharing the workflow. We'll let you know once we've investigated the issue. Can you confirm once if the problem persists after clearing the cache/cookies of the browser or in incognito/private browsing mode? 

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