Does anyone facing the same issues with the scheduler?

Report · Feb 09, 2023

Adobe Express Scheduler hasn't been functioning properly for me for a week. My posts are failing. I was unable to use Adobe Scheduler to update my LinkedIn posts. I repeatedly attempted to clear cache. I explored all of my options. Please, could you help me with this?

Report · Feb 09, 2023

Hi Suzy,

This should be working fine. Let us share a workaround with you and we will also investigate it further at our end. Just check if you have your account active as connections to social media accounts expire after 60 days. If it is expired, select Schedule > Add New and then select Refresh next to each account to reconnect. Please see if this helps.

Thanks

Manmeet

Report · Feb 09, 2023

Hi,

Thanks for replying. I tried all those. Its still not working. Help me please!

Thank you,

Report · Feb 09, 2023

Hi Suzy,

Please check if this helps:

- Go to LinkedIn and click on your profile. Then select 'Settings and Privacy.

- If you could then go to 'Data Privacy' followed by 'Other applications' on the left-hand side and then 'Permitted Services' on the right-hand side.

- This should display a list of connected apps. Within this list, you need to find Adobe Express and click 'remove.'

- Go back into Adobe Express and disconnect all of your LinkedIn accounts.

- Begin the process of reconnecting each profile as normal.

Please write back with any observations.

Thanks

Manmeet

Report · Feb 09, 2023

Hi,

Thank you. I just tried what you said. And scheduled one post after that. Again the same issue. I have attached the image as well. 😞

Report · Feb 10, 2023

help?

Report · Feb 14, 2023

I'm experiencing the same issue. I do not think Adobe is ready for full-time use at this point.

Report · Feb 16, 2023

Hi,

Good morning,

Do you know when this issue will get resolved. I'm paying for something which i'm unable to use. Can you please get back to me?

Thank you

Report · Mar 05, 2023

That work around does not work. Same problem here. Adobe express scheduler worked fine till February.

Report · Mar 30, 2023

I am the Adobe Admin for State of Missouri and I have a user who is also experiencing this issue. We have tried the responses listed on this page and none have worked. Do you have any other suggestions?

Report · Mar 30, 2023

Thjanks for sharting this @StateofMissouriITSD , this is a slightly different issue, but one we need to resolve. When does that 'forbidden resource' message appear?

Thanks!
Andy

Report · Mar 31, 2023

This is happening when trying to schedule a post. So it is on the Scheduler page. As soon as they click on "schedule" - this error occurs. We have tested on another machine with same result. Wondering if this is wide spread or if we have something specific to our environment that is causing this. They state this started happening at beginning of March of 2023.

Report · Feb 21, 2023

Not only has adobe not addressed the issue, it has gotten worse. When it does post, it cuts off much of the content.

Report · Mar 02, 2023

I too am having the exact same issues with Adobe Express Scheduler posting to LinkedIn. I had 2 posts scheduled and they posted just fine - and now...they are not. I called support and they said to remove the special characters in my post...like - WHAT?? That didn't make any sense to me, especially after the person I spoke with said the special characters shouldn't cause an issue, but I could give it a try. When you have hashtags in your post, removing the special characters is not a helpful suggestion.

Anyway, my colleague (we use their LinkedIn account) investigated on the LI side and said LI is setting up and using their own scheduler now...and I wonder if LI's scheduler and 3rd party schedulers (like Adobe Express) are 'bumping heads' with LI's scheduler??

Anyone else have any luck with a fix?

Report · Mar 05, 2023

I have been testing a few things. When I removed all hashtags, the post when through as planned. Si Played around and added hashtags at the bottom, and the post went through but without hashtags. Finally, I placed the hashtags within the last paragraph, and the post went through with hashtags.

But each time I want to add a reference link, the post fails.

Report · Mar 05, 2023

Found it. You are not allowed to use a blank after #.

Report · Jan 02, 2024

Still doesnt work right in 2024

Report · Jul 11, 2024

I could schedule posts up until the end of July and then ... nothing! The schedule button is greyed out. This is a big problem.

Report · Oct 09, 2024

I too am having the exact same issues with Adobe Express Scheduler posting, if I am lucky it works and if not I will just need wait and no idea why as this was working great last month?

Report · Oct 10, 2024

Hi

@Eccentric_ninja5C37

,

We're sorry to hear about this. Could you please provide a bit more detail about the problem? Are you seeing any error messages when the scheduler fails to post? Have there been any recent changes to your account or settings?

Also, can you please share the screenshots of the issue you're seeing? Try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference. Also, try clearing the browser's cache and cookies and let us know if that helps.

Regards,

Tarun