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Erro no App Adobe Express

New Here ,
Mar 09, 2023 Mar 09, 2023

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Aparece 'Arquivo não compatível' todas vez que eu abro um dos meus projetos, e logo abaixo aparece 'Você precisa atualizar seu aplicativo para abrir este projeto", porém não há atualizações que precisam ser feitas de acordo com a PlayStore, acaba que não consigo acessar esse meu projeto.

 

Não faço ideia de qual o provável erro e como resolvê-lo.

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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Hi,

 

can you try to open your projects from the Webbrowser?! Also try to deinstall and reinstall the App, log Out and Login again with your Credentials and try it again. Hope that helps.

regards,
Henrik

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New Here ,
Mar 10, 2023 Mar 10, 2023

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Oi,

 

Depois de fazer alguns testes e também desinstalar e reinstalar, o problema se resolveu, muito obrigada!

 

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New Here ,
Apr 15, 2023 Apr 15, 2023

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LATEST

Try to install latest app version.  Also try to uninstall and reinstall the App, also try to clear all cache. Hope this will helps you.

 

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