after the update, I can't open any of my projects, it gives an error and I can't move, nor open the project
We're sorry to hear that you've run into this issue!
Would you be able to clear cache or try again with the incognito/private mode on the browser you are using?
Let us know if this helps.
I'm Brazilian, so the error is in Portuguese, but this is what appears
Thanks for sharing the screenshot.
Did you try the above-mentioned steps? Let us know if that works, otherwise, we will dive deeper.
I clean cache, but don´t worked
I encountered the same problem this morning on my desktop. I then opened my Adobe Spark/CCExpress on my mobile without issue. I did some edits, saved them and then returned to my desktop and opened the project without issue (and all the mobile edits were synched).
Hopefully this will help others.
The web/desktop platform seems to be working fine now ... after actively using my mobile app
I had the same problem - I could sign in and open my express.adobe homepage, and see all my projects but I couldn't open the projects to edit them. I kept getting a 'Bad connection' error message. Opening in incognito mode worked. And clearing cache worked.