Exporting from Photoshop Express on a tablet to PSD on Win/Mac

Report · Mar 12, 2023

Hello there,

I am loving Adobe Express and just getting the hang of it on my tablet. I created some really pretty pieces and since Project limit is 5, I am trying to use the feature to "Send to PS" to move them to Photoshop (the standard application) so I can edit them there and save them outside of Express, so I can delete them in the Adobe Express App and keep on adding new projects. I just love the hands on experience of Express so I prefer to work that way.

Anyways yesterday I tried sending all my files this way within the app and only two of them showed up on my Photoshop App that was open on my laptop and it was hours later. I tried looking in my Cloud files and in the C:// on my laptop and the missing ones weren't there. I am wondering where they are and if Adobe can also build in an email notification to let you know they have been sent and where to find them.

I tried sending all the PSDs from Express to Photoshop again last night on my tablet and leaving my laptop and tablet on overnight but nothing showed up in the morning.

If anyone kindly has any help or suggestions that would be great! I tried searching this topic but could not find any matching answers.

Thank you!

-Kell

Report · Mar 14, 2023

Hi @Studio Kell,

Thank you for reaching out, and we're sorry you're having trouble transferring your PSD files to Photoshop.

Could you kindly send me a walkthrough video of all the steps you're taking?

This is so that we better understand what is going on.

We're always here to help, and looking forward to hearing from you.

Many thanks,

Lyn 🙂

Report · Mar 16, 2023

Hi there,

I hope this works!

https://drive.google.com/file/d/15dBxs7WyclQTqtwcuLQNTQeEMR3M4Rtv/view?usp=drivesdk

In the video I show how I try saving it to Photoshop two ways within the PS express app.

Thanks so much Lyn, and if that link doesn't work can you send me your email so I can share it with you that way?

Report · Apr 05, 2024

I'm having the same problem myself. Were you able to fix it and export to psd?

Report · Apr 06, 2024

Hello,

It was never resolved through Adobe support - however sometimes if I happen
to try it and immediately jump on my laptop sometimes the file will pop up,
and then when I try to save I notice that it is somewhere buried in a temp
folder. I can never seem to find in the Creative Cloud drive. It’s so
weird!