Express Scheduler Connecting to IG without Facebook

[emilyemm]

Hi! Loving the idea of using scheduler! When I try to connect my business IG account it takes me to Facebook login. I don't have a FB account for this business. How do I connect my IG?

Thanks!

[Amitej S]

Hi Emily,

Thanks for reaching us. Glad you like the new feature. I'd request you to check the articles attached below.

For linking the Instagram business account, please refer to:

• https://helpx.adobe.com/express/using/connect-social-media-accounts-to-scheduler.html

For additional info, please check this article.

• https://helpx.adobe.com/express/using/troubleshooting-instagram-connection-issues-in-scheduler.html

Let us know if it helps.

Thanks,

Amitej

[emilyemm]

I did see those articles. So am I correct in understanding that without a Facebook account, I am unable to use scheduler with my IG business account?

Thank you for your help

[David__B · Accepted solution]

Hi Emily,

Yes, you're correct, Instragram Business profiles must be linked to a Facebook account in order to publish to them.

[Stuffnthings]

Highly recommending allowing just an instagram login instead of require a facebook connection - this is super inconvenient

[Amitej S]

Hi there,

We understand that the process of integrating Instagram profiles (Business) with Content Scheduler appears intimidating.

This is in accordance with Facebook policy. All Instagram business accounts must be connected through a Facebook Page, and to connect an Instagram Business account to Content Scheduler, one must have a Facebook account that includes the associated Instagram and Facebook pages. This is a requirement of the Instagram API.

However, to connect Instagram personal account or one without an associated Facebook page,  one must link their account as a "Personal/Creator" profile in the Content Scheduler and then publish using the Adobe Express mobile app.

-Amitej

[default35637967sz5cjp]

I have a Facebook group page that I am admin of, and business profile Instagram account. I am unable to connect to Facebook- without a reason- just "connection failed" Any ideas? Thanks.

[Amitej S]

Hey @default35637967sz5cjp,

Our team member has recorded a walkthrough for connecting Facebook and Instagram to the scheduler, which might help you with this issue. Please try these steps and let us know if this resolves it. https://adobe.ly/3Ub38LS 

Also, there are certain prerequisites required to connect an account to the scheduler, and you can find it all here: https://adobe.ly/3Ue0vZO

Thanks!
Amitej