Failed to license one or more images

[Josh_Meta]

I just subsciribed to the monthly plan of $9.99 a month to gain access to the Adobe Stock Photos. It was my understanding that if you subscribed you would have access.

When trying to create a project and I go to select a photo from the Adobe Stock, one with a crown on it, I get a prompt that says, "Uh Oh failed to license one or more images." I attached a picture of it.

Can anyone help me out here? Not sure what I am doing wrong. Thanks! 

[Sunny Dee22657540cjb7]

I am also having this issue today 😞

[Zack32483920q1na]

Doesn't look like there is a quick fix to the issue for us users. Pretty poor customer service on this issue as well. This is the statement I received from adobe: 

"We wish to inform you Adobe Stock/Website has encountered some service/site repair challenges due to which you are currently unable to use the stock functionality fully, we are currently working to restore full functionality at the earliest. However, it might take 24hr - 48hrs for the website for fully operational again. Hence we would request your understanding and co-operation"

[Melissa32483059iifv]

Thank you for getting us an answer! At least now we know it's a bug, and Adobe is aware.

[Curt32483994ory1]

I need this to be fixed

[Shannon324859515cw7]

This is crazy. This is holding up my ability to get my weekly advertising out on time as well as hindering my work for the future. Please fix this ASAP!

[Miranda324860744f8e]

I'm getting the same error. I've uninstalled and reinstalled but am still recieving the same error. 

[Tania-Lee]

I've been having this problem for almost 24 hours already. Im a paid user, I've tried restarting my iPad, I've tried logging in and out of both the Express App and the Creative Cloud App. I've tried deleting and re installing the App....no luck. I've run out of the usual suspects that usually get things running smoothly again. Very frustrating when need to get work done! Please advise. 

[dmanthony1]

I've been getting the same "Failed to license one or more images." error. It was working for me earlier today but stopped for no reason. I needed to get work done today and this has just set me behind, which I assume is the same for everyone else reporting here. I can at least download a free image from the stocks website, but that's a pain in the butt. 

[Shizuka225401572l3l]

I have the same issue after iOS update.

I am using iPhone 12 Pro / iOS 17.0.1.-

I tried all the trouble shooting I could think of  and hopefully it's a temporary issue. 

[Zack32483920q1na]

Well since the issue persists and unlike Adobe, I need my business to keep functioning without error, what are some other platforms that I can download that compete with Adobe express?

I am pretty much done with Adobe express/ Adobe Stock. What else is out there? 

[Pamela32490754a6lk]

Same exact situation here. I need it fixed. I'm using this for work. I've tried everything including reinstalling.

[Robert32490903gmh5]

Omg when this problem will be fixed ?

[Cathlene30258889qkmd]

Hi, I have the same error message...failed to license one or more images, is there a solution to this without deleting the app and re installing

[Owen324923609iuo]

Same issue, extremely frustrating and tried everything to fix the problem. Come on Adobe, sort it out!!!! Paying for full access and currently can't complete work required for a project due. NOT HAPPY!!!

[Owen324923609iuo]

This does not help anyone at all. So many people are commenting that they are having the same problem and nothing is being done about it!

[Christy324936216xb4]

I have the same issue- deleted app and reinstalled- still not working

[Rylan25362729l9xo]

Yes, what are some other platforms I can use to keep my business going during this Adobe crash????

[Kris32494263q2fy]

I'll wait for a few days, but this is very inconvenient.

I do hope I won't need to cancel my account.

[Teresa32494938tpfy]

I am having the same issue!!  I have deleted app and reinstalled, still not working! I hope this is fixed soon!

[K32495669joh9]

Same problem here, since yesterday getting the same error. Tried uninstalling and reinstalling the app but still the same error 

[Manu32489358zl5z]

Tengo el mismo error, ya elimine la aplicación, volví a iniciar sesión, borre caché y aún no puedo usar la APP. Necesito usar mi aplicación  

[Manu32489358zl5z]

Me aparece ese error en adobe express, alguien sabe alguna solución?

Gracias de antemano 

[Imaginerie]

There seem to be an issue at the moment as many people experience it, Please see this thread
https://community.adobe.com/t5/adobe-express-bugs/failed-to-license-one-or-more-images/idi-p/1259412...

If you need your question to be added there, let me know and I'll transfer your question to this thread...
If the developpers come to a fix (which will be hopefully very soon) they're more likely to update the main thread.

[Manu32489358zl5z]

Adelante, añada mi pregunta al hilo por fa. Gracias 

[Imaginerie]

OK, bear with me for a few seconds and it will be done.
I've heard that they're working on it so I guess it won't be long now...