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I just subsciribed to the monthly plan of $9.99 a month to gain access to the Adobe Stock Photos. It was my understanding that if you subscribed you would have access.
When trying to create a project and I go to select a photo from the Adobe Stock, one with a crown on it, I get a prompt that says, "Uh Oh failed to license one or more images." I attached a picture of it.
Can anyone help me out here? Not sure what I am doing wrong. Thanks!
Hi there,
Sorry for the trouble. That's not right. Have you tried reinstalling the app? If that doesn't fix the issue, please let us know, we are here to help.
Thanks,
Saquib
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It's ridiculous this hasn't been fixed yet. I've been a paid subscriber $60 a month for the full suite for over 15 years and this is completely unacceptable. I'm exploring new options with competitors. What suites have others found that are comparable or better? Share why they're comparable, better or easier to use.
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It's been at least two days...
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Support is closed on the weekend hence why they're saying 24-48 hours. They're not working on this until Monday!
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I have the same issue, I can't download any free images from Adobe Stock in Adobe Express.
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Canva has a free trial. Do a Google search for the best deal. I found a 45 day trial.
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Same issue here! Something broke on one of your systems @adobe
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I've been getting the same thing
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My Adobe CC Express Design isn't loading my projects! And my signature is not being shown on the main menu. I have many projects to finish. And it's bringing me troubles. The licensing problems started around 3:00pm o'clock and the projects just stopped to synchronize.
I really need help!
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There seem to be an issue at the moment as many people experience it, Please see this thread
https://community.adobe.com/t5/adobe-express-bugs/failed-to-license-one-or-more-images/idi-p/1259412...
If you need your question to be added there, let me know and I'll transfer your question to this thread...
If the developpers come to a fix (which will be hopefully very soon) they're more likely to update the main thread.
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Sure I would like to contribute to this thread! But my biggest problem, is that all my projects just disappeared:(
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Are people still encountering this issue? I tested myself but wasn't able to recreate the issue. I tested both from a computer and my iPhone. I think there was some kind of issue with the stock service over the weekend but the issue is resolved now.
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Thanks for following up @Melissa32483059iifv good to hear it's working now!
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