Files missing / Adobe Express Beta

[sarah5280]

I don't remember what the prior express app in the Creative Cloud was called (perhaps it was just 'Adobe Express' without the word 'Beta'?) but with the arrival of the new 'Adobe Express Beta' I cannot find my roughly 100 design files from the previous express app. Please help.

[Megan22658813uiie]

Hello! I was able to find my previous projects, but all other links or suggested worflows did not get me where I needed to find my projects. At this time, it appears each (prior) project must be opened individually to have any access at all. It would be great if there was an automatic transfer of the dozens of projects already organized into folders in the prior version.

[HAL9000_2023]

This needs scalating. It is a serious issue. Can someone from adobe take ownership and provide a solution to access the projects in "old" Adobe Express?

I have a website that needs editing, wedding invitation with all invitations rolled out... I NEED A SOLUTION THIS WEEK OR WILL BE FACING SERIOUS ISSUES. 

[Amitej S]

Hi @HAL9000_2023.

We understand the frustration and difficulties you faced with the new Adobe Express.

We've been working on improving the app experience and have come up with updates that might help you with these issues. I'd suggest you go through this announcement post: https://community.adobe.com/t5/adobe-express-discussions/updates-for-the-new-adobe-express-as-of-aug... and follow the steps for Migrating all folders & files issue and also Webpage Conversion issue.

Let us know if it helps.

Thanks!

Amitej