How to connect second Facebook account Adobe Express Scheduler Multiple Accounts Feature

[Yash Ivory]

Hi,

I notice that I can connect up to three facebook accounts in adobe express scheduler now. However when i try to connect another facebook account, it automatically connects the existing business page that I have connected already.  It does not give me an option to choose which profile or business page I want to add for the second account.  Does anyone know how to fix this?

[Wim Schelberg]

Same here! I was just thinking of posting the same question, as previous answers in the forum do not provide the answers, nor does other online material. By the way @Adobe if you delete an accoount permanently from the scheduler, ALL PREVIOUS PUBLISHED POSTS are deleted as well, contrary to what the app lets me know 😞 I'd like to connect two Facebook accounts (my personal ánd my business account) plus the two corresponding instagram accounts. However, like @Yash Ivory states, there's no way to choose from accounts. Plus, deleting all existing Facebook & insta accounts and then trying to set them up again, also does not work. I tried adding the accounts again (after deleing them from Adobe express) from another browser, and from an incognito browser, but no luck 😞 Not sure what I am doing wrong. 

[Tarun Saini]

Hi 

@Wim Schelberg @Yash Ivory

,

Thanks for your patience. Please check this article and let us know if that helps- https://adobe.ly/4bWyDPS

Let us know how it goes.

Regards,

Tarun

[brionna_0385]

I have a premium plan and I've successfully connected both of my facebook accounts, but I can't get the option to do it for Instagram? What am I missing? I've disconnected on both adobe express and facebook and then re-done the same connection 3 days in a row with the same result. It's extremely frustrating. Is there someone who can just fix this on my account?

[Amitej S]

Hey @brionna_0385, Please refer to this community post: https://adobe.ly/3EVdxWQ the video embedded in it might help you with setting up the scheduler for multiple accounts.

Let us know if this helps!

Thanks!

[Dominiek36621454u7cs]

Go to Facebook and logout there and login with the profile you want te connect to Adobe Express, no try again adding the second account. Or use another browser / browser profile where you login on the Facebook account you like to add and then open Express in that browser(profile) to add that second profile.