How to Handle Unexpected Crashes in Adobe Express

Forum|Forum|1 year ago
August 5, 2024
6 replies
1852 views

Hey Adobe community,

I've been experiencing a recurring issue with Adobe Express, and I'm hoping someone here can help. Every time I try to add multiple layers to my project, the application crashes unexpectedly and also other apps like Nulls Brawl Apk. This happens especially when I'm working with high-resolution images or complex designs.

I've tried saving my work frequently, but it still crashes, causing me to lose progress. It's really frustrating and impacting my productivity. I've noticed it happens more often when I use specific tools or effects, but I can't pinpoint exactly what triggers it.

Has anyone else faced similar issues? If so, how do you manage to avoid these crashes, or is there a workaround that I can try?

Looking forward to your suggestions and help!

J

Jimmy Flame

Community Expert

I read this happens to you when using iPad. I've had it happen to me on Ipad and it turned out to be a RAM/Memory issue. Do a soft reset (power down, power up) and unneccesary caches will be cleared. Works for me everytime! I'm pretty sure it's an Ipad thing and how iPad manages itself. If there's a better way to clear that stuff out, aside from powering on/off, try that as well. I notice it only happens to me when I leave my iPad on for days at a time.

-JFAdobe Community Experts Program

U

urwà_6998

New Participant

This article is the very informative, I love freeince. I downloaded from http://freecineofficial.com/

O

Oh.N8

Community Expert

@Isabella Rose38936811zndr
I have had similar issues as well. I do find working with lighter images and content helps (considerably). PS and other Apps are the heavy weights. Heavy editing and such work well in PS, Illustrator and other Adobe Apps.

You may want to check this link out.
https://helpx.adobe.com/ie/creative-cloud/kb/cc-applications-crash-immediately-launch.html

Cheers,
O. Nate

T

Tony36944830iq8j

Participating Frequently

Yeah, PS and Illustrator are great but I'm working on an iPad Pro. I have no desire to to use a mouse. The iPad is perfect for this kind of work. Express was a great app for that. PSE is a bit complicated and clunky compared to Express. That link is is for PC's not iPadOS

Tarun Saini

Community Manager

Hi

@Tony36944830iq8j

,

We're sorry to hear about this. Does that project crash when you edit on the web?

Regards,

Tarun

T

Tony36944830iq8j

Participating Frequently

Same here. Happens when I have multiple layer (adding tattoos to a woman's arms) I'm at the point where I do one layer, save it then open that image to do the next one. This ridiculous.