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How to recover a lost file

New Here ,
May 01, 2023 May 01, 2023

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So I spent all day working on a class project, went to download it, now all of my work is gone. PLEASE tell me how to recover it! I thought Adobe auto saved? 

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Community Expert ,
May 02, 2023 May 02, 2023

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Adobe Express does auto-save, even if you don't give the project a specific name. You don't specifically mention that you were using Adobe Express, but I assume you were as you have posted here? Was this on a mobile or desktop version? Did you at any time leave the project and return to it and it was still there?

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New Here ,
May 02, 2023 May 02, 2023

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I did use express on my macbook. I left it multiple times and came back to
it still being there.

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Community Expert ,
May 03, 2023 May 03, 2023

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I assume it's still not been retrieved? Did you leave open the Express page or close it at all? How about new a new project; have you tested to see if a project autosaves now? I know that's no help with your class project that's lost - I'm not sure how that can be found if it hasn't been saved.

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New Here ,
May 03, 2023 May 03, 2023

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Check your recycle bin or trash: If you accidentally deleted the file, it may still be in your recycle bin or trash folder. Open the folder and check if the file is there. If it is, right-click on the file and select "Restore" to recover

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Contributor ,
Aug 23, 2023 Aug 23, 2023

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Hi! Where is the trash folder located in adobe express? I wanted to delete a post but the site froze and I accidentaly selected the wrong post and deleted that one, I am looking for a trash folder to restore that post. 

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New Here ,
Oct 12, 2023 Oct 12, 2023

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Any news on that? I had the same issue. Frozen adobe express, that selected and deleted the wrong file.

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Community Expert ,
Oct 13, 2023 Oct 13, 2023

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There isn't a trash bin for Adobe Express. Unlike many other programs deleting a project is permanent, I'm sorry. As someone who is likely to click the wrong item sometimes myself, perhaps we should suggest a Recycle Bin option for Adobe Express in the Uservoice? 

https://adobeexpress.uservoice.com/forums/951181-adobe-express

 

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Contributor ,
Nov 12, 2023 Nov 12, 2023

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Thanks for the suggestion, I josted voted for that one:

https://adobeexpress.uservoice.com/forums/951181-adobe-express?query=trash 

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New Here ,
Dec 05, 2023 Dec 05, 2023

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Thanks for the adobe community information such kind you are Using a PUBG Font Changer is a fun and creative way to make your posts or stories stand out and catch the attention of your followers

 

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Contributor ,
Dec 07, 2023 Dec 07, 2023

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what is that? what are you talking about? Is it a feature of Adobe Express?

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New Here ,
Dec 07, 2023 Dec 07, 2023

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  1. Check the Recycle Bin (Windows) or Trash (Mac): If you've accidentally deleted a file, it might still be in the Recycle Bin (Windows) or Trash (Mac). You can restore it from there.

  2. Look for Backup Copies: If you have a backup system in place, check your backup storage or service to restore the lost file.

Regards:

 

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Community Expert ,
Dec 07, 2023 Dec 07, 2023

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There isn't a trash bin for Adobe Express. Unlike many other programs deleting a project is permanent, although we are asked "Are we sure?" before htting that Delete button. 

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Community Beginner ,
Jul 11, 2024 Jul 11, 2024

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You're completely wrong. There is

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Community Expert ,
Jul 13, 2024 Jul 13, 2024

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I wasn't wrong at the time in 2023. Files from Adobe Express were immediately deleted. Now they are moved to https://assets.adobe.com/ in the Deleted section, where they sit for 30 days before being deleted permanently, giving us the chance to restore a file if wrongly deleted. 

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New Here ,
Jul 27, 2024 Jul 27, 2024

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You just saved my life, Jane!! Thank you for this information 

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Community Expert ,
Jul 27, 2024 Jul 27, 2024

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@deb38368502djd6 You're welcome and thanks for making my day! 

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